At Velnacora, we are committed to providing reliable shipping services and making your shopping experience as smooth and convenient as possible.
We work with our fulfillment and shipping partners to process and deliver orders to customers around the world.
1. ORDER PROCESSING TIME
All orders go through verification, quality checks, and packaging before shipment.
Processing Time: 3–5 Business Days
Orders are generally processed and prepared for shipment within 3–5 business days after they are placed.
Please note that processing times may be longer during holidays, peak shopping seasons, or periods of high order volume.
2. SHIPPING & DELIVERY TIME
Shipping time refers to the estimated time required for your package to travel from our fulfillment center to your delivery address after dispatch.
Estimated Shipping Time: 7–15 Days
Estimated Total Delivery Time: 2–3 Weeks
Delivery times may vary depending on your location, carrier operations, weather conditions, customs processing, and other unforeseen circumstances.
Please note that delivery estimates are not guaranteed arrival dates.
3. SHIPPING COST
We aim to keep shipping costs simple and transparent.
Standard Shipping: $7.99 USD
The applicable shipping fee will be displayed at checkout before you complete your purchase.
4. PRE-ORDER PRODUCTS
For pre-order products, the estimated delivery time is 14 days.
Please note that pre-order delivery times may vary depending on product availability and fulfillment arrangements.
Any applicable estimated delivery information will be provided on the product page or during checkout.
5. ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when tracking is available.
You can use this information to monitor your package's delivery progress.
Please allow some time for the carrier to update the tracking information after shipment.
6. SHIPPING DELAYS
Although we strive to deliver orders within the estimated time frame, occasional delays may occur due to holidays, weather conditions, carrier disruptions, customs processing, or other circumstances beyond our control.
If you have any concerns about your delivery, please contact our customer support team.
7. CONTACT INFORMATION
If you have any questions about shipping, delivery, or order tracking, please feel free to contact us.
Brand Name: Velnacora
Website: https://velnacora.com
Customer Support Email: support@velnacora.com
Thank you for shopping with Velnacora. We appreciate your patience and trust.